Our story: Built on a better way

After 30 years in the industry, we saw a need for a heat pump and electrical service that does things properly the first time. Phase Heat Pumps & Electrical was founded to solve problems, deliver quality, and ensure every Auckland home and business is comfortable, safe, and efficient. We're here to make a real difference for you.

Our story: Why phase heat pumps & electrical was started

Phase Heat Pumps & Electrical was born from three decades of industry experience, witnessing firsthand where customers were often let down. Rushed installations, overlooked electrical work, unclear pricing, and systems that underperformed were common. We envisioned a better way: a unified, professional, turn-key service combining heat pumps, air conditioning, refrigeration design, and electrical expertise, all delivered with integrity. We love solving problems – making cold homes warm, designing effective systems for difficult spaces, reducing power bills, and fixing unsafe electrical work. There's real satisfaction in seeing the long-term difference a correctly designed and installed system makes.

What truly sets phase heat pumps & electrical apart

Our distinction comes down to honest advice, deep knowledge, and realistic pricing. With 30 years' experience, we know what works and what doesn't. We don't oversell; if a repair is better than a replacement, we'll tell you. Our advice is rooted in experience, not sales targets, ensuring you get the right solution, properly sized and safely installed, without hidden costs. We provide correct sizing, optimal layout, safe electrical work, and keep costs fair by running efficiently and handling all HVAC and electrical work ourselves, avoiding unnecessary add-ons.

How we make sure every job is done right

We guarantee exceptional service through meticulous planning, rigorous quality assurance, and unwavering follow-up support. Every job starts with understanding your space and needs, ensuring correct system sizing and confirming electrical requirements upfront. We don't consider a job complete until it meets our high standards – and yours. This includes thoroughly tested systems, compliant electrical work, and a clean, tidy handover. Our service extends beyond installation, providing clear advice, follow-up support, and ongoing servicing to ensure long-term satisfaction for Auckland customers.

Our values: Trust, quality, and community

At Phase Heat Pumps & Electrical, our core values of honesty, pride in workmanship, and experience guide every interaction. We believe in upfront fairness, doing the job right the first time, and using our three decades of knowledge to benefit our customers. We also actively support our community by sponsoring local rugby and league clubs, and offering discounted services to sports organisations – building strong relationships beyond just business. We deliver fair value for money, aiming to build long-term relationships based on trust and reliability.