At Phase Heat Pumps & Electrical, our customers are consistently happy because everything we do is straightforward, reliable, and completed to the highest standards. We believe in delivering exceptional service from start to finish.

Good service from start to finish

Customers truly appreciate our clear communication, ensuring we turn up exactly when we say we will, and leaving every job clean and tidy. They always know what’s happening at every stage of the project—no confusion, no stress.

Fair, upfront pricing

We believe in realistic and transparent pricing. Our customers value knowing the full price upfront, with no hidden costs or surprise add-ons once the work has begun.

Follow-up advice that actually helps

After every installation or service, we take the time to explain how to use the system properly, how to achieve the best performance and efficiency, and when future servicing is recommended. Should any questions arise later, our customers can always call us—and we’re always happy to help.

Reliability they can trust

Our customers are confident that their heat pump systems will work perfectly when they need them. This means systems that heat and cool properly, run efficiently, and are installed safely and compliantly. They know the job’s been done right and is backed by a team that stands behind their work.

In simple terms, it's about good service, fair pricing, helpful follow-up advice, and reliable systems. That’s why customers confidently recommend Phase Heat Pumps & Electrical to others across Auckland.